Staff Ilkka Lähteenmäki

Ilkka Lähteenmäki

Title
Affiliated Researcher
Department

Marketing (Helsinki)

Latest publications
Digitalization-enabled evolution of customer value creation
2022,Journal of Business Research,vol. 146,pp. 504-517.
Service strategizing – Shaping service in dynamic contexts
2022,pp. 151-168.
Market Innovation in Service Business
2019,
“One of These Days, Things are Going to Change!” How Do you Make Sense of Market Disruption?
2018,Business Horizons,vol. 61,no. 3,pp. 477-486.
Market Dynamics as a Managerial Sensemaking Issue
2018,
Digitalization Challenging Institutional Logics: Top Executive Sensemaking of Service Business Change
2016,Journal of Service Theory and Practice2015,vol. 27,no. 1,pp. 219-236.