Researchers are seeing City of Helsinki with new eyes

In summer 2017, the City of Helsinki got a new leadership system and a new organisational structure. Postdoctoral researchers Virpi Sorsa and Jouni Virtaharju’s research is a part of the evaluation of the city’s organisational and leadership reform. The goal was for the city to become a smoother organisation and more focused on the inhabitants.

Sorsa and Virtaharju use ethnographical research methods in their study. They listen, observe, take notes and discuss with the employees of the city.

“We can offer them an understanding of what has happened after the reform. We give them a broader and more complete picture, so that they can reflect upon how they have reached their goals”, says Virpi Sorsa.
 

This is an article from the Hanken Magazine 1/2019. For the full article, please read the Swedish version of this text Opens in new window . You can read the whole magazine here Opens in new window .