Visitors at CERS
Interested to visit CERS and collaborate with our researchers?
We are constantly looking for talented and innovative researchers keen on service marketing and management. The admission to our PhD programme is twice a year. Post doc researchers and current Phd students can also join our center as visiting scholars. As a visiting scholar you can collaborate with our researchers and other partners, be involved in teaching and present in our research seminars.
For more information, please contact CERS Director Johanna Gummerus: johanna.gummerus(at)hanken.fi
Spring 2026
Ingo Oswald Karpen
Professor of Business and Design
Karlstad University
More about Ingo
Host: Larissa Becker
Fall 2025
Ellen Pullins
Schmidt Research Professor of Sales & Sales Management and Professor of Marketing and International Business.
University of Toledo
More about Ellen
Host: Mika Gabrielsson
Yves Van Vaerenbergh
Associate Professor of Marketing and Strategy
KU Leuven
More about Yves
Host: Larissa Becker
Kaisa Koskela-Huotari
Associate Professor of Marketing and Strategy
Stockholm School of Economics
More about Kaisa
Host: Mekhail Mustak
Spring 2025
Tom Chen
Professor of Marketing
Kent Business School
More about Tom
Host: Kristina Heinonen
Deirdre O’Loughlin
Professor
Kemmy Business School in the University of Limerick
More about Deidre
Host: Johanna Gummerus
Rohit Varman
Professor of Marketing and Consumption
University of Birmingham
More about Rohit
Host: Pia Polsa
Aruna Divya Tatavarthy
Assistant Professor in Marketing
NHH - Norwegian School of Economics
More about Aruna
Host: Kristina Heinonen
Ingo Oswald Karpen
Professor of Business and Design
Karlstad University
More about Ingo
Host: Larissa Becker
Fall 2024
Rickard Andersson
Assistant Professor
Lund University
More about Rickard
Host: Christian Grönroos
Roderick J. Brodie
Professor Emeritus
University of Auckland Business School
More about Roderick
Host: Hanken School of Economics
Nicole Vedovatto
Doctoral Researcher
Pontifical Catholic University of Rio Grande do Sul (PUCRS)
More about Nicole
Host: Larissa Becker
Robert Kozinets
Professor
University of Southern California’s Annenberg School for Communication and Journalism
More about Kozinet
Host: Kristina Heinonen
Sergio Biggemann
Associate Professor
University of Otago Business School
More about Sergio
Host: Kristina Heinonen
Deirdre O’Loughlin
Professor
Kemmy Business School in the University of Limerick
More about Deidre
Host: Johanna Gummerus
Per Kristensson
Professor
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen
Jenni Sipilä
Assistant Professor
LUT Business School
More about Jenni
Host: Jaakko Aspara
Spring 2024
Francisco Villarroel Ordenes
Associate Professor
LUISS Guido Carli University
More about Francisco
Host: Robert Ciuchita
Bernardo Figueiredo
Associate Professor
RMIT University
More about Bernardo
Host: Carlos Diaz Ruiz
Natalia Szablewska
Professor
The Open University Law School
More about Natalia
Host: Pia Polsa
Krzysztof Kubacki
Professor
Plymouth Business School
More about Krzysztof
Host: Pia Polsa
Anissa Fedji
Doctoral Researcher
Université de Caen Normandie
More about Anissa
Host: Johanna Gummerus
Vincent Somville
Professor
NHH NORWEGIAN SCHOOL OF ECONOMICS
More about Vincent
Host: Jaakko Aspara
Fall 2023
Rebekah Russell-Bennett
Professor
Queensland University of Technology
More about Rebekah
Host: Kristina Heinonen
Bo Edvardsson
Associate Professor of Business Administration
Karlstad University
More about Bo
Host: Kristina Heinonen
Arne De Keyser
Associate Professor of Marketing
EDHEC Business School (France).
More about Arne
Host: Larissa Becker
Dwayne D. Gremler
Professor of Marketing
BGSU (USA)
More about Dwayne
Host: Robert Ciuchita
Per Kristensson
Professor in Psychology, Director of CTF
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen
Stefanie Paluch
Professor, RWTH Aachen University, Germany
More about Stefanie
Host: Kristina Heinonen
Dominik Mahr
Professor in Digital Innovation and Marketing
Maastricht University, The Netherlands
More about Dominik
Host: Kristina Heinonen
Magnus Söderlund
Professor in Marketing
Stockholm School of Economics, Sweden.
More about Magnus
Host: Kristina Heinonen
Jochen Writz
Professor in Marketing
National University of Singapore (NUS)
More about Jochen
Host: Maria Holmlund-Rytkönen
Fall 2022
Kirk Plangger
Associate Professor of Marketing
King's College London
More about Kirk
Host: Kristina Heinonen
Cristina Mele
Professor of Service Innovation
University of Naples Federico II
More about Cristina
Host: Kristina Heinonen
Per Kristensson
Professor in Psychology, Director of CTF
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen
Elina Närvänen
Associate Professor of Services and Retailing
Tampere University
More about Elina
Host: Kristina Heinonen
Spring 2022
Per Skålén
Professor of Business Administration
Service Research Center (CTF), Karlstad University
More about Per
Host: Johanna Gummerus
Fall 2021
Laurel Anderson
Associate Professor of Marketing
W.P. Carey School of Business at Arizona State University
More about Laurel
Host: Kristina Heinonen
Carol Kelleher
Lecturer in Service Management and Design in Cork University Business School
More about Carol
Host: Johanna Gummerus
Deirdre O’Loughlin
Assistant Dean (Research) and Senior Lecturer in Marketing, Kemmy Business School, University of Limerick
More about Deirdre
Host: Veronica Liljander
Martin Wetzles
Full Professor of Marketing
Department of Marketing, EDHEC Business School, Lille Campus, France. Associate editor for the Journal of Product Innovation Management and a co-editor for the Journal of Service Research
More about Martin
Host: Robert Ciuchita
Spring 2020
Marah Blaurock
Doctoral candidate, University of Hohenheim, Germany
m.blaurock(at)uni-hohenheim.de
More about Marah
Stefanie Paluch
Professor, RWTH Aachen University, Germany
paluch(at)time.rwth-aachen.de
More about Stefanie
Fall 2019
Shuili Du
Fulbright Distinguished Chair, Associate Professor of Marketing, University of New Hampshire
shuili.du(at)unh.edu
working with Jaakko Aspara
More about Shuili
Spring 2019
Akira Ohyabu
Associate Professor of Marketing, Okayama University of Science
ohyabu(at)mgt.ous.ac.jp
Working with Christian Grönroos
More about Akira
Fall 2018
Peter Verhoef
Professor, Director, University of Groningen
p.c.verhoef(at)rug.nl
working with Jaakko Aspara and Maria Holmlund-Rytkönen
More about Peter
Maria Smirnova
Associate Professor, St. Petersburg State University
smirnova(at)gsom.spbu.ru
working with Johanna Frösén
More about Maria
Xiaoning Liang
Assistant Professor, Trinity College Dublin
xiaoning.liang(at)tcd.ie
working with Johanna Frösén
Dominik Mahr
Associate Professor
d.mahr(at)maastrichtuniversity.nl
working with Kristina Heinonen
Martina Caic
Visiting PhD Student
m.caic(at)maastrichtuniversity.nl
More about Martina
Spring 2018
Sigge Birkenfalk
Visiting PhD Student
sigge(at)communicans.se
working with Christian Grönroos och Åke Finne
Fall 2017
Marek Gnusowski
Visiting Researcher
marek.gnusowski(at)ue.poznan.pl
working with Kristina Heinonen and Johanna Frösén
Leyland Pitt
Visiting Professor
lpitt(at)sfu.ca
working with Kristina Heinonen
Stephane Thion
Visiting PhD Student
stephane.thion(at)iae-toulouse.fr
working with Kristina Heinonen
Martin Wetzels
Visiting Professor
m.wetzels(at)maastrichtuniversity.nl
working with Maria Holmlund-Rytkönen
Janet Ward
Visiting Research Fellow
janet.ward(at)hanken.fi
More about Janet